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Workshop Supervisor
About this role
A full-time Workshop Supervisor role based in Shagamu, Ogun, responsible for overseeing branch operations, managing both front office and technical teams, and ensuring service delivery in the automobile, tyre and lubricant sector.
What you would do
- Oversee daily branch operations and ensure adherence to SOPs and discipline
- Maintain facility, equipment and assets
- Supervise front office activities (billing, invoicing, sales, reception) and technical teams (wheel alignment, tyre fitting/repair)
- liaise with local authorities, vendors, banks and service providers
- Monitor cash flow, control expenses and ensure budget adherence
- Manage stock replenishment, records and inventory control; ensure transactions are captured in ERP/CRM; handle customer complaints and service improvements
What they are asking for
- HND or Bachelor's degree in Business Administration, Operations or related field
- Minimum 5 years in supervisory or branch roles within the automobile/tyre/lubricant industry
- Proficiency in MS Office, ERP/CRM and inventory tools
- Strong people management, decision-making and multi-priority handling skills
- Strong analytical, problem-solving and planning abilities
- Excellent communication skills
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