About this role
Wema Bank Plc is hiring for Commercial Relationship Management Officers in Lagos (Lagos Island and Lagos Mainland). The role sits within the bank's sales team and focuses on building and maintaining relationships with customers, driving sales opportunities, and supporting customer acquisition for commercial and retail segments. The advert describes responsibilities across sales management, risk and financial management, customer service, and people management, with an emphasis on product knowledge, market awareness, and delivering service standards. It outlines requirements including education, experience in sales and marketing, and professional certification, with a closing date of 31 December 2026. The advert presents two similar CRMO postings located in different Lagos areas.
What you would do
- Execute branch commercial sales strategy to meet targets.
- Maintain and expand commercial client relationships and seek new accounts.
- Provide feedback on market needs and product development to support growth of SMBs and individuals.
- Present to potential customers and educate clients on bank products and services.
- Convert service recoveries into business opportunities and sustain client loyalty.
- Visit clients to assess needs or promote products and services.
- Coordinate sales efforts with marketing programs.
- Identify acceptable lending risk and maximise profit within risk limits.
- Ensure documentation is valid and complete for assigned portfolios.
- Adhere to bank policies and procedures and maintain compliance.
What they are asking for
- First degree in any discipline (additional qualifications an advantage).
- 3–8 years of cognate experience in sales and marketing.
- Professional Certification: CIBN.
- Digitally savvy with superb interpersonal and communication skills.
- Commitment to excellent customer service; strategic thinking and problem-solving ability.
- Ability to work well in a team and exhibit leadership.
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