Weekend Customer Service Representative

About this role

Marsand Bespoke Joinery is recruiting a Weekend Customer Service Representative for its Awoyaya, Lagos location. The full-time weekend role involves welcoming clients, handling enquiries, and providing information about the company’s bespoke interiors and services.

What you would do

• Welcome and attend to clients and visitors professionally.
• Respond to customer enquiries received in person, by phone, and through other channels.
• Provide clients with accurate information about Marsand’s products and services.
• Record and manage customer enquiries and ensure relevant information is properly documented.
• Direct enquiries to the appropriate team member where necessary.
• Follow up on assigned enquiries and ensure customers receive timely responses.

What they are asking for

• Previous experience in customer service, front desk, reception, sales, or related role (advantage)
• Excellent communication and interpersonal skills
• Ability to work independently and maintain professionalism throughout the weekend
• Polite, confident, well-presented, and professional
• Good listening and problem-solving skills
• Basic computer and digital communication skills

Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.