Waitress or Waiter at Davina Hill Resort and Hotel Gwarinpa, Abuja

About this role

Davina Hill Resort & Hotel in Gwarinpa, Abuja is hiring a full-time Waitress or Waiter. The role targets individuals with good communication skills, a neat appearance, and the ability to work under pressure while following hotel policies and service standards. The position involves welcoming guests, taking and serving orders, and maintaining cleanliness in the restaurant and dining areas to ensure quality service. The employer operates a resort and hotel with an on-site restaurant and lounge offering continental cuisine.

What you would do

• Welcome guests and escort them to their tables when needed
• Present menus and describe available meals, drinks, prices and offers
• Take food and beverage orders and relay them to kitchen and bar
• Serve meals and drinks promptly and accurately
• Process bills and payments where authorised
• Ensure orders meet guest requirements and follow up on satisfaction
• Maintain hygiene and cleanliness of dining areas and tables
• Stock and manage service items and assist with inventory as required
• Follow food safety, sanitation and hygiene procedures
• Communicate with kitchen and other staff to ensure smooth operations

What they are asking for

• Previous experience in a similar role is an advantage
• Good verbal communication and interpersonal skills
• Neat, professional appearance and good personal hygiene
• Willingness to work shifts, weekends and public holidays
• Basic numeracy for handling orders and bills
• Minimum of SSCE or equivalent with 1 year of experience
• Ability to work under pressure in a busy restaurant environment
• Honesty, punctuality and dependability
• Ability to follow instructions and comply with company policies
• Strong teamwork and customer service mindset

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