About this role
A Waitress role based in Abuja with Domeo Resources International (DRI). The position focuses on delivering friendly and efficient customer service in a dining setting, including taking orders, serving meals and drinks, and maintaining high service and cleanliness standards. The employer provides HR and management consultancy solutions and operates in the hospitality service environment. The role requires professionalism, attention to detail, and a customer-focused approach to ensure a pleasant dining experience for guests.
What you would do
- Greet guests and escort to tables when needed
- Present menus and explain items, making recommendations as appropriate
- Take and relay accurate food and beverage orders to kitchen or bar staff
- Serve meals and drinks promptly and professionally
- Keeping tables clean, set, and well maintained
- Check on guests during meals and address concerns politely
- Clear and reset tables for the next guests
- Handle guest complaints professionally and escalate when necessary
- Maintain dining area and service stations cleanliness
- Assist with billing, payments, and receipts when required
What they are asking for
- SSCE/High School Certificate or equivalent
- Previous waitress or customer service experience is an advantage
- Excellent communication and interpersonal skills
- Friendly, polite, customer-focused attitude
- Ability to work under pressure in a fast-paced environment
- Good teamwork and time management skills
- Attention to detail and accuracy
- Physical stamina to stand and walk for long periods
- Willingness to work evenings, weekends, shifts, and public holidays
- Ability to follow food safety, hygiene and health regulations
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