Waiter / Waitress (Server)

About this role

A Waiter/Waitress is needed to join the dining team at Victoria Waterfront Hotel & Resorts in Lagos. The role involves being the main point of contact for guests, providing friendly service, handling orders, and offering menu knowledge to ensure a high-quality dining experience. The hotel positions itself as a waterfront hospitality destination offering modern amenities and personalised service. The successful candidate will work to maintain the dining area, assist with payments, and collaborate with kitchen and bar staff. The advert targets individuals who are customer-focused with relevant dining experience.

What you would do

• Greet and seat guests and provide menus with daily specials.
• Answer questions about menu items, ingredients, preparation, and dietary needs.
• Recommend food and beverage pairings and upsell to guests.
• Take accurate orders using POS systems or order pads and ensure correct delivery.
• Deliver orders promptly with proper temperatures and presentation.
• Set up and reset tables with appropriate linens and utensils.
• Clear dishes and maintain a clean dining area during service.
• Process guest payments and handle receipts or change.
• Communicate special requests and timing to kitchen/bar staff.
• Assist colleagues with side duties and maintain overall service standards.

What they are asking for

• HND or OND with at least 2 years of experience.

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