Waiter & Waitress (Room Service)

About this role

SS3 Boutique Hotel is a hospitality employer in Port Harcourt, offering room service as a waiter or waitress role. The job targets individuals with relevant experience in hospitality who can communicate well and provide good customer service in a fast-paced setting. The employer emphasises comfort, security, and top-notch customer care in its hotel operations. The role involves serving guests in room service within the hotel environment.

What you would do

• Provide room service to hotel guests.
• Take and relay guest orders accurately.
• Deliver items to guest rooms in a timely manner.
• Assist guests with requests and enquiries related to room service.
• Maintain cleanliness and organisation of service areas.
• Ensure guest satisfaction through professional and courteous service.
• Collaborate with kitchen and other departments as needed.
• Manage and handle guest information with discretion.
• Handle payments or billing tasks as required by room service processes.
• Follow health, safety and hotel policies during service.

What they are asking for

• At least 3 years of relevant experience in hospitality or room service.
• Strong communication and customer service skills.
• Professional appearance and attitude.
• Ability to work in a fast-paced hospitality environment.

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