Volunteer Customer Service and Outreach Officer (Remote)

About this role

Health4You Initiative is recruiting a Volunteer Customer Service & Outreach Officer to work remotely. The role involves acting as the first point of contact, promoting the organisation’s evidence-based mental health training courses, and driving sign-ups among schools, principals, and teachers. The position is a volunteer role aimed at Nigerian youths who can engage with school communities to expand the reach of the programmes. The employer develops projects to support young people, parents and educators with early intervention and mental health resources.

What you would do

• Be the first point of contact for inquiries and provide excellent customer service
• Clearly communicate the value of courses to encourage sign-ups
• Proactively reach out to schools, principals and teachers via email and phone to introduce training programs

What they are asking for

• Strong communication and interpersonal skills
• Passion for education and mental health advocacy
• Self-motivated with ability to work independently in a remote environment

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