UX & Pricing Analyst

About this role

Based in Lagos, the UX & Pricing Analyst turns pricing, catalogue and customer behaviour data into decisions to improve Glovo's shopping experience, competitiveness and profitability. The role owns the analytics backbone for category UX optimisation and works with cross-functional teams to identify friction, test solutions and scale what works.

What you would do

• Build and maintain reports on pricing, availability, catalogue quality, funnel conversion, AOV and margin.
• Diagnose performance gaps across categories, SKUs and customer segments, and translate findings into prioritised actions.
• Benchmark prices and assortment against competitors and identify KVIs and opportunities to improve customer value perception.
• Design and evaluate A/B tests across pricing, promotions, product placement, content and customer journeys, including guardrail metrics.
• Collaborate with Category, Operations, Supply, Marketing/Growth, Product, Finance and Data teams to implement recommendations.
• Improve catalogue discoverability and conversion through taxonomy, images, descriptions, search and placement.

What they are asking for

• Experience in pricing, analytics or UX optimisation, ideally in e-commerce, Q-commerce, retail or FMCG.
• Strong analytical capability and hands-on proficiency in Excel/Google Sheets, SQL and BI or visualisation tools.
• Familiarity with behavioural analytics platforms such as Amplitude, Mixpanel or Google Analytics.
• A sound understanding of A/B testing, experimentation design and metric selection.
• Commercial judgement and the ability to balance customer experience, growth and margin.
• Fluent written and spoken English.

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