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Treasury Operations Specialist (BPO)
About this role
RightCom, a Lagos-based cloud software and customer experience company, is hiring a Treasury Operations Specialist (BPO) for a full-time hybrid role. The position supports treasury tasks across multiple African markets, including merchant settlements, financial reconciliation, and managing banking partner relationships. The role focuses on accurate settlement processing, record-keeping, discrepancy investigation, and facilitating efficient treasury operations. The candidate should be detail-oriented, analytical, and comfortable handling financial data and payments, with a proactive approach to problem solving and process improvement.
What you would do
- Process merchant settlements and fund transfers to ensure accuracy and adherence to SLAs
- Monitor and reconcile processed settlements, investigate discrepancies, and resolve related escalations
- Track bank balances, cash movements, and liquidity to support daily treasury activities
- Conduct regular bank statement checks and ensure records are complete and up to date
- Support standardisation and automation of bank statement management and reconciliation
- Reconcile financial transactions against bank statements and supporting documents, identifying discrepancies
- Analyse financial and transactional data to support pricing reviews and operational decisions
- Assist with accounting audits, financial fact-checking, and resolving discrepancies
- Liaise with banking partners on settlements, internet banking, and financial reporting
- Handle treasury-related requests and escalations from internal teams and coordinate with stakeholders
What they are asking for
- 1–2 years of experience in a similar treasury or financial operations role
- Accuracy and strong analytical skills with ability to manage confidential financial information
- Excellent written and verbal communication and interpersonal skills
- Familiarity with basic accounting principles and financial reporting best practices
- Strong attention to detail and organisational abilities
- Proactive troubleshooting, ownership mindset, and initiative
- Proficiency with Google Workspace and Microsoft Excel
- Ability to work in a multidisciplinary, hybrid environment
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