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Territory Sales Supervisor
About this role
A Territory Sales Supervisor at Renda Limited in Lagos is responsible for managing SCALE mPower operations within an assigned local government. The role involves onboarding transport parks, recruiting and managing Territory Sales Representatives (TSRs), coordinating loan disbursement and collections, and ensuring ongoing compliance and performance across parks and TSRs. The candidate should have strong field experience, people management skills, and the ability to build relationships with park leaders and loan applicants. Key duties include park onboarding, TSR training and supervision, loan operations support, field monitoring, reporting, and stakeholder engagement within the region.
What you would do
- Onboard and manage parks within the local government region to meet mPower standards
- Recruit, onboard, and manage Territory Sales Representatives (TSRs) and supervise their daily activities
- Coordinate loan disbursement processes and support collections across parks
- Conduct field visits to verify activities and ensure adherence to procedures
- Identify operational risks and escalate issues related to compliance or documentation
- Prepare weekly regional performance reports covering TSR output, loans, collections, and park status
- Monitor KPIs such as productivity, conversion, repayment rates, and park coverage
- Provide coaching, performance reviews, and disciplinary actions as needed
- Resolve escalations related to TSRs, loan applicants, or parks and provide timely feedback to management
- Represent the company regionally and uphold its values and professionalism
What they are asking for
- 3 to 5 years of experience in field-based or regional operations roles
- At least 2 years in field operations, agent management, or grassroots project execution
- Proven ability to recruit and lead TSRs or field agents
- Strong communication, negotiation, and relationship-building skills
- Excellent sales, persuasion, and stakeholder engagement abilities
- People management skills and experience supervising diverse individuals
- Ability to work independently with minimal supervision
- Willingness to travel frequently within the assigned region
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