Terminal Operations & Business Development Manager

About this role

The role is for a Terminal Operations and Business Development Manager based in Lagos. The position combines daily terminal management with activities to grow the business, including attracting new customers, driving sales and marketing, and forming strategic partnerships. The employer, Excel and Grace Consulting, is a Nigerian-owned financial and business advisory firm offering consulting in areas such as operations, human capital, and management. The successful candidate will manage people and resources to increase terminal revenue and profitability while ensuring safety, efficiency, and compliance.

What you would do

• Oversee daily terminal operations ensuring efficiency, safety, service quality and policy compliance.
• Develop and implement business development strategies to attract new customers and grow revenue.
• Identify and secure business opportunities including corporate accounts and strategic partnerships.
• Drive sales and marketing activities to promote services and enhance market visibility.
• Build and maintain relationships with customers, prospects, partners and stakeholders.
• Manage terminal staff, assign responsibilities, monitor performance and promote accountability.
• Manage terminal resources, facilities, equipment and operating expenses for optimal use and cost control.
• Monitor revenue generation, sales performance, customer feedback and operational efficiency; take corrective action as needed.
• Ensure accurate operational records, cash handling, revenue reconciliation and prevention of leakage.
• Prepare reports on business development, revenue performance, operations challenges and growth opportunities.

What they are asking for

• Bachelor's Degree or HND in Business Administration, Transport Management, Marketing, Management or related field.
• Minimum of 5 years' relevant experience in terminal operations, transportation, logistics, sales or business development.
• Experience managing staff, resources and operational activities.
• Proven track record in customer acquisition, sales generation and client relationship management.
• Experience in transportation or logistics is an advantage.
• Competencies: business acumen, revenue conversion, sales and negotiation skills, leadership and people management, financial awareness, communication and problem-solving, integrity and accountability.

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