Terminal Managers (Anambra)

About this role

The Terminal Manager will oversee the company’s terminal operations, ensuring smooth daily operations, excellent customer service, safety, revenue protection, and coordination of staff, drivers, passengers, vehicles and logistics. The role will focus on maintaining the terminal’s operational performance and ensuring adherence to company standards and procedures. It is intended for someone with experience in transportation or terminal operations, preferably resident in Anambra.

What you would do

• Oversee day-to-day terminal operations, including coordinating vehicle departures, arrivals, passenger movement, boarding and scheduling.
• Ensure timely execution of trips and terminal activities and monitor resource utilisation.
• Maintain professional customer service and resolve passenger complaints and operational concerns.
• Supervise terminal staff and drivers, allocate duties and monitor attendance, productivity and performance.
• Ensure compliance with safety procedures and manage incident reporting and risk mitigation.
• Prepare daily/weekly operational reports for management.

What they are asking for

• Bachelor's degree or HND in Business Administration, Transport Management, Logistics, Operations Management, or a related field.
• Relevant experience in transportation, logistics, terminal, fleet or operations management.
• Strong knowledge of terminal and passenger operations.
• Good communication and leadership skills.
• Ability to work under pressure and manage multiple operational demands.
• Residents of Anambra preferred; male candidates preferred.

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