Telemarketer (Sales Call Officer)

About this role

A Telemarketer/Sales Call Officer is needed to reach out to potential and existing customers, promote products or services, generate and convert leads, and contribute to business growth. The role involves making outbound calls, identifying customer needs, handling inquiries and objections, and maintaining records of interactions and outcomes. The employer, Pruvia Integrated Limited, is a Lagos-based company with experience serving various sectors since 2006. The position targets individuals with strong communication, negotiation, and target-driven abilities who can close sales through conversation. The role requires working toward daily, weekly, and monthly call and sales targets within a customer-centric environment.

What you would do

• Make outbound calls to promote products and services.
• Identify customer needs and present suitable solutions.
• Generate qualified leads and follow up on prospects.
• Convert leads into sales and meet targets.
• Handle customer inquiries, objections, and complaints professionally.
• Maintain accurate records of calls, interactions, and sales outcomes.
• Meet daily, weekly, and monthly call and sales targets.
• Build positive customer relationships to support growth.
• Follow up with prospects to convert leads into opportunities.
• Contribute to business growth through effective telemarketing.

What they are asking for

• 4-5 years of experience in telemarketing, telesales, or customer service.
• Excellent verbal communication and persuasion skills.
• Confident telephone etiquette and strong negotiation abilities.
• Ability to handle objections and close sales effectively.
• Target-driven, resilient, and customer-focused.
• Basic computer skills and familiarity with CRM tools is an added advantage.

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