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Technical Business Analyst
About this role
The Technical Business Analyst role at ARM Life in Lagos supports turning business goals into technical solutions. It involves gathering and clarifying requirements, mapping business processes, and translating needs into functional and technical specifications to guide API, data and integration work. The role requires clear communication of technical concepts to both technical and non-technical stakeholders.
What you would do
- Engage business stakeholders, product owners, users, vendors and technology teams to understand problems and desired outcomes.
- Elicit requirements through interviews, workshops, observations, process walkthroughs, data analysis and other techniques.
- Translate business needs into clear business and functional requirements, user stories, use cases, acceptance criteria, process flows and system requirements.
- Define interface requirements, API behaviours, payload rules, data mappings, validation rules, error scenarios, dependencies, security considerations and integration flows for technical initiatives.
- Create current-state and future-state process maps using BPMN, UML, swimlane diagrams or equivalent modelling techniques.
- Conduct gap, impact, dependency and root-cause analyses to support sound solution decisions.
What they are asking for
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, Finance or related discipline.
- 3-5 years of relevant experience as a Business Analyst, Systems Analyst, Technical Business Analyst, Product Analyst or similar in software/product delivery.
- Proven ability to produce high-quality requirements, user stories, process documentation, acceptance criteria and support software delivery from discovery through UAT/release.
- Experience working in Agile/Scrum environments with cross-functional teams including Product, Engineering, QA, UX/UI, DevOps and business stakeholders.
- Strong understanding of the software development lifecycle, client-server applications, databases, APIs, integrations, authentication/authorization, and system dependencies; working knowledge of REST APIs and JSON, HTTP methods/status codes, webhooks and asynchronous integration.
- Ability to interpret API documentation using Swagger/OpenAPI and validate APIs with Postman or similar; working SQL knowledge is preferred.
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