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Team Leader - Bar
About this role
The role is for a Team Leader - Bar at Hyatt Regency Lagos Ikeja. It involves supervising daily bar operations, ensuring guest service quality, beverage quality, and adherence to hotel standards. The position requires coordinating bar staff, managing inventory and wastage, handling billing, and maintaining cleanliness and safety. Collaboration with other Food and Beverage outlets is needed to deliver a seamless guest experience. The incumbent will lead the bar team, coach staff, handle guest enquiries and complaints, and drive beverage sales while following operating procedures.
What you would do
- Oversee daily bar operations and staff
- Ensure high-quality beverage preparation and presentation
- Manage inventory and control wastage
- Ensure accurate billing and cash handling
- Maintain cleanliness, hygiene and safety standards in the bar
- Coordinate with other F&B outlets and departments
- Provide on-the-job coaching and lead the bar team
- Respond to guest enquiries and complaints professionally
- Promote beverage sales through upselling within guidelines
- Adhere to established operating procedures
What they are asking for
- Strong communication, interpersonal and leadership skills
- Minimum 2 to 3 years of relevant bar operations experience in upscale hotels or similar establishments
- Prior supervisory or team leadership experience is an advantage
- Ability to work under pressure and manage a team
- Knowledge of hygiene, food safety and responsible alcohol-service practices
- Minimum OND or equivalent qualification in Hospitality Management, F&B Service or related discipline
- Knowledge of inventory control, beverage cost management, POS operations and cash handling
- Good knowledge of alcoholic and non-alcoholic beverages, cocktails and bar service standards
- Willingness to work shifts, weekends and public holidays
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