System Administrator

About this role

The System Administrator role at Stretchit Concept Limited in Lagos is a full-time position responsible for day-to-day technical support for end-user hardware, IT asset lifecycle management, operating system upgrades and print server operations. It is the first line of hands-on hardware support and reports to the Technical Lead.

What you would do

• Provide first- and second-line support for desktops, laptops and peripherals, diagnose faults and coordinate repairs.
• Maintain an up-to-date IT asset inventory including tagging, assignment tracking and retirement/disposal records.
• Plan and execute operating system upgrades, patches and re-imaging across devices.
• Administer print servers and network printers/MFPs, including driver deployment and queue management.
• Install, upgrade and maintain standard software images and business applications on end-user systems.
• Respond to hardware and system incidents and escalate to the Technical Lead as required.

What they are asking for

• Bachelor's degree or HND in Computer Engineering, Computer Science, Information Technology or a related field.
• 2–4 years' hands-on experience in system administration or IT hardware support.
• Proven experience with IT asset management and tagging processes and tools.
• Solid knowledge of Windows and/or Linux system administration, imaging, and patch management.
• Experience administering print servers and multifunction printers in an office environment.
• Relevant certifications such as CompTIA A+/Network+, Microsoft Certified: Windows Server, ITIL Foundation, or equivalent (advantage).

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