Switch Applications & Operations Engineer

About this role

A Switch Applications & Operations Engineer at eTranzact, based in Lagos, handles the core switch and associated payment services, ensuring high availability and reliable transaction processing for multiple environments. The role targets candidates with experience in switch operations or payment technology who can support and optimise switching services across partner banks and merchants.

What you would do

• Manage and optimise the Core Switch and its interfaces to ensure high availability and performance
• Implement and support switching services such as transfers, card issuing, and card acquiring across partner banks and merchants
• Drive upgrades, enhancements, and new implementations of switch infrastructure, applications, and related services
• Provide L2/L3 technical support and incident management for critical switching issues
• Troubleshoot complex issues and act as an escalation point for major incidents
• Support operations across head office and disaster recovery environments

What they are asking for

• Bachelor's degree in computer science, computer engineering, IT, or a related field
• 3-5 years of experience in switch operations, payment technology, application support, or a similar environment
• Experience providing L2/L3 application or technical support is preferred

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