Support & Integration Engineer

About this role

Kredete Limited, Lagos-based fintech, is hiring a full-time Support & Integration Engineer. The role focuses on production support, investigating transactions and client integrations, and coordinating with engineering to resolve incidents.

What you would do

• Triage incoming issues.
• Investigate failed or missing transactions end to end.
• Distinguish client integration errors from platform defects and document the evidence for engineering.
• Advise clients on correct API usage with concrete examples.
• Escalate production incidents and coordinate the response.
• Translate client problems into engineering tickets.

What they are asking for

• Proficiency in NestJS and TypeScript; Go is a plus.
• Strong knowledge of MongoDB and Mongoose ODM; SQL and PostgreSQL experience.
• Comfortable reading and debugging a large production codebase you did not write.
• Able to design and consume RESTful APIs and explain them to client developers.
• Proficient with unit testing frameworks and commitment to test-driven development.
• Understanding of asynchronous programming and event-driven architecture; experience with Git and code reviews.

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