About this role
A full-time Supervisor role at HOP Services Limited in Port Harcourt, overseeing daily operations and staff to ensure standardised service delivery in hospitality settings.
What you would do
- Supervise housekeepers and ensure rooms and facilities are clean and well maintained
- Maintain communication between staff and management
- Monitor staff attendance, punctuality and performance
- Inspect completed work to ensure company standards are met
- Resolve minor issues and escalate major concerns to management
- Assist with staff scheduling and coordination; supervise daily activities of staff; report issues to management
What they are asking for
- Graduate from a recognised institution
- Organised, responsible and able to work with minimal supervision
- Trustworthy, proactive and detail-oriented
- Ability to monitor staff and ensure task completion
- Experience in hotel, short-let apartment or hospitality environment is an added advantage
- Previous supervisory or team-lead experience and good communication skills
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