About this role
A Store Manager is being sought by FMR Agency for a Lagos location to oversee daily store operations, ensure good customer service, manage inventory records, and coordinate order fulfilment. The role suits someone who can work independently, run operations efficiently and deliver an excellent customer experience. The employer aims to support business growth through organised store management and accurate record keeping. The position involves maintaining stock, handling customer interactions, and providing routine sales and inventory reports.
What you would do
- Oversee daily store operations and keep the store clean, organised and well-stocked
- Monitor inventory levels, maintain stock records and coordinate restocking
- Assist walk-in customers with product recommendations and strong service
- Process customer orders accurately and arrange deliveries with logistics partners
- Conduct basic product and market research on skincare and industry trends
- Maintain records of sales, inventory, customer orders and daily activities
- Prepare routine operational and sales reports and report discrepancies and feedback to management
What they are asking for
- Minimum of OND, HND, or Bachelor's degree in any discipline
- 2 - 4 years of experience in store management, retail operations, or inventory management
- Strong customer service and communication skills
- Good knowledge of inventory management and record keeping
- Proficiency in Microsoft Office, especially Excel
- Strong organisational skills and attention to detail
- Ability to work independently and manage multiple tasks in a fast-paced environment
- Previous experience in skincare, beauty, or retail is an added advantage
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