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Store Manager
About this role
A full-time Store Manager is sought to oversee the operations of a retail supermarket in Abuja. The role focuses on managing store performance, supervising large teams, controlling stock losses, and ensuring strong merchandising, hygiene, and customer service. The Store Manager will be responsible for day-to-day operations, staff productivity, cost control, and compliance with company policies. The position reports to the General Manager or Head of Operations and involves coordinating multiple store departments to achieve sales targets and efficient operations.
What you would do
- Schedule shifts and ensure adequate staffing during business hours
- Oversee opening and closing procedures and daily store operations
- Conduct regular store inspections and address operational issues
- Coordinate departmental teams including supervisors, cashiers, cleaners and security
- Review sales reports and implement actions to improve revenue and profitability
- Monitor stock movement, identify fast and slow-moving products, and manage replenishment
- Ensure proper stock rotation, receiving, storage, and accuracy of inventory records
- Verify cash, POS, and other payment records with the Finance team
- Manage staff performance, development, and attendance; work with HR on recruitment and discipline
- Prepare and submit sales and operational reports to senior management
What they are asking for
- 2–3 years in a Store Manager or senior retail supervisory role
- Experience managing a high-volume supermarket or multi-department store is an advantage
- Knowledge of inventory management, cash control, sales reporting, and loss prevention
- Experience with retail POS systems, inventory management software, and Microsoft Excel
- HND or Bachelor’s degree in Business Administration, Retail Management, Accounting, Marketing or related field with substantial relevant retail experience
- Proven experience in leading teams and coordinating multiple store departments
- Strong leadership, decision-making, and problem-solving skills
- Excellent communication, customer service, and analytical abilities
- Ability to work in a fast-paced environment and manage competing priorities
- Full-time, on-site role in Abuja; willingness to participate in stocktaking, audits, and management meetings
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