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Store Assistant / Customer Service Rep
About this role
The role is for a Store Assistant and Customer Service Representative in Lagos to support daily store operations, attend to customers and online enquiries, and assist with inventory and orders. The position offers a monthly salary of ₦120,000, with work from Monday to Friday, 8:00 AM to 5:00 PM.
What you would do
- Attend to customers professionally and provide excellent customer service.
- Respond promptly to online enquiries, messages and customer requests.
- Provide accurate information about products and assist customers with their orders.
- Follow up with customers and potential customers to support sales.
- Receive, arrange and store products properly.
- Maintain inventory records, monitor stock levels and record stock movement using Excel and inventory software.
What they are asking for
- HND or BSc in a relevant field.
- Computer literacy.
- Good knowledge of Microsoft Excel.
- Ability to use inventory software and maintain stock records.
- Good communication and interpersonal skills.
- Customer-focused with understanding of sales and customer service.
Listing details are summarised from the source. Always confirm the role and the employer on the original posting before applying, and never pay to apply for a job.