Store and Operations Manager

About this role

A full-time Store and Operations Manager role based in Lagos, responsible for overseeing daily store activities, staff management, and ensuring profitable operations for retail and wholesale activities.

What you would do

• Oversee daily store operations for retail and wholesale
• Supervise, train and evaluate staff including marketing and accounting team members
• Manage inventory, including ordering, receiving, stock control and loss prevention
• Build and maintain supplier relationships and negotiate pricing and delivery terms
• Set and monitor sales targets and take steps to improve performance
• Ensure customer service quality, handle escalated issues, and maintain store presentation and cleanliness

What they are asking for

• Bachelor's degree or HND in Business Administration, Management or related field
• Minimum of 4 years' experience in store, retail, wholesale or operations management
• Proven leadership and people management skills
• Strong knowledge of inventory management and supplier relations
• Good financial awareness and ability to read sales and expense reports
• Excellent communication, problem-solving and decision-making skills

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