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Station Supervisor - Onitsha
About this role
A Station Supervisor is needed to manage daily operations at a Virgin Forest Energy Limited site in Onitsha. The role focuses on delivering good customer service, driving sales, ensuring safety and policy compliance, and maintaining orderly station operations. The employer is a Nigerian energy downstream oil trading company with multiple retail outlets offering petroleum products and lubricants. The position targets individuals with supervisory experience in station operations or retail management, preferably within the oil and gas sector. Responsibilities include overseeing service delivery, monitoring sales and inventory, managing staff performance, ensuring HSSE compliance, handling cash and documentation, and generating operational reports.
What you would do
- Supervise daily station operations and ensure efficient service delivery.
- Monitor sales performance and identify opportunities to increase revenue.
- Ensure accurate recording of sales, stock levels, deliveries, and transactions.
- Oversee staff attendance, performance, discipline, and productivity.
- Ensure compliance with health, safety, security and environmental standards.
- Maintain cleanliness, orderliness and customer service quality.
- Monitor inventory and report shortages, discrepancies, or equipment issues.
- Handle cash, payment records and station documentation properly.
- Build and maintain customer relationships to drive acquisition and retention.
- Prepare and submit daily, weekly and monthly operational reports.
What they are asking for
- HND or BSc in Business Administration, Management, Accounting or related discipline.
- 2–3 years of relevant experience in station operations, retail management or supervisory role, preferably in oil and gas.
- Strong leadership, communication, organisational and problem-solving skills.
- Knowledge of sales monitoring, inventory control, cash management and customer relationship management.
- Ability to supervise a team, meet sales targets and work under pressure.
- High integrity, accountability and attention to detail.
- Proficiency in Microsoft Office and basic reporting tools.
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