About this role
The role is for a Station Supervisor at Nepal Energies Limited, based in Akwa Ibom (Uy0, Akwa Ibom). The job supports the Station Manager in day-to-day operations, ensuring smooth station functioning, good customer service, policy compliance, and supervision of staff. The Supervisor may take charge in the Station Manager’s absence. The employer operates within the oil and gas sector across downstream, midstream, and upstream activities with an expanding footprint in Africa. The position is full-time and involves supervising staff, managing operations, and contributing to sales and safety compliance.
What you would do
- Support the Station Manager in daily station operations
- Supervise pump attendants, cashiers and other staff on shifts
- Ensure station opens and closes following procedures
- Monitor pumps, generators, POS terminals and other equipment
- Escalate operational issues to the Station Manager
- Monitor daily fuel and non-fuel sales and customer service quality
- Resolve customer complaints or escalate unresolved issues
- Assist in stock reconciliation and inventory management
- Ensure compliance with HSSE policies and conduct safety inspections
- Prepare shift and other operational reports, acting as Station Manager when needed
What they are asking for
- Experience in station operations or a similar supervisory role in the oil and gas sector (implied by duties)
- Ability to supervise staff and enforce company policies and grooming standards
- Good customer service and problem-solving skills
- Basic understanding of inventory management and stock reconciliation
- Willingness to work in shifts and take charge in absence of the Station Manager
- Location proximity to Akwa Ibom/Uyo area preferred as per advert notes
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