Station Supervisor

About this role

The role is to support the Station Manager in the daily running of a petroleum station, ensuring smooth operations, good customer service, policy compliance, and supervision of station staff. The Station Supervisor covers shifts, handles opening and closing, and takes charge in the Manager’s absence. The position is with Nepal Energy, a company involved in importation, warehousing and distribution of petroleum products, with multiple retail outlets. The job focuses on operational oversight, staff supervision, sales monitoring, inventory control, and HSSE compliance at the Delta location."

What you would do

• Assist the Station Manager with daily station operations.
• Supervise pump attendants, cashiers and other staff during shifts.
• Ensure the station opens and closes according to procedures.
• Monitor equipment such as pumps, generators and POS terminals.
• Escalate operational issues to the Station Manager.
• Coach and guide staff and enforce company policies and schedules.
• Report disciplinary or attendance concerns to the Station Manager.
• Monitor fuel and non-fuel sales and customer service quality.
• Assist in stock reconciliation and inventory counts.
• Prepare and submit shift and other operational reports.

What they are asking for

• Experience in supervising staff in a retail or service environment (preferred).
• Knowledge of station operations and basic equipment (pumps, POS, generators).
• Ability to enforce policies, grooming standards and work schedules.
• Strong organisational and reporting skills.
• Good customer service and conflict resolution abilities.
• Wamiliarity with HSSE practices and safety compliance (preferred).

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