Staff Solutions Engineer

About this role

Mozilla is seeking a Senior Solutions Engineer for the DACH region (Germany, Austria, Switzerland) to support the growth of Firefox Enterprise in secure, complex, and regulated environments. The role is highly customer-facing and focuses on helping enterprises evaluate, validate, and deploy Firefox Enterprise. It requires strong technical credibility, enterprise architecture experience, and the ability to address security, deployment, and interoperability challenges. The position involves partnering with Sales, leading technical discovery, conducting workshops, and owning technical relationships with customer counterparts. The employer highlights Mozilla as a non-profit-backed tech company focused on open-source software and internet openness.

What you would do

• Partner with Sales to support strategic enterprise opportunities across DACH.
• Lead technical discovery and solution design with customers and partners.
• Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
• Own the relationship to the customer’s technical counterparts during and after the sales process.
• Help customers evaluate Firefox Enterprise in deployment, policy management, identity integration, logging, security controls, and operational fit.
• Design and support pilots, proofs of concept, and rollout plans.
• Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
• Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
• Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
• Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.

What they are asking for

• Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
• Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS operators.
• Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
• Hands-on knowledge of Windows enterprise deployment, GPO/MDM/policy management, certificates/PKI/TLS/proxies, SSO/MFA/IdP integrations, SIEM/DLP/CASB ecosystems, Kubernetes/Helm for customer-operated environments.
• Experience supporting pilots, technical evaluations, or enterprise deployments in complex environments.
• Ability to translate regulatory requirements into technical configurations and sales evidence.
• Clear communication with technical teams and senior customer stakeholders.
• Comfort working across ambiguity and guiding customers from evaluation to deployment.
• English fluent communication, with native-level German proficiency.

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