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Specialist Solutions Architect, Billing
About this role
A Specialist Solutions Architect focused on Billing for Stripe, aligning with sales and pre-sales to drive pipeline and revenue. The role centres on Stripe Billing, invoicing and revenue recognition, with emphasis on order-to-cash and subscription management. You will educate product and engineering teams on market trends, build reusable assets, and coach others on complex opportunities. The position involves engaging with customers as a thought leader, designing solutions to reduce churn and improve cash collection under GAAP/IFRS. It targets individuals who can work with senior customer leaders and influence Stripe’s billing roadmap.
What you would do
- Act as a subject matter expert on Stripe's Billing, Invoicing, and Revenue Recognition products to accelerate opportunities
- Demonstrate understanding of the order-to-cash process and how it maps to Stripe's platform
- Conduct deep discovery of customers' billing architecture and business model to architect aligned solutions
- Advise on complex design aspects: mid-cycle upgrades, entitlement management, multi-currency revenue recognition, ERP integrations
- Create and share best practices and reusable assets to aid sales and pre-sales teams
- Partner with the Billing product sales team to drive opportunities for large customers and manage key relationships
- Serve as a voice of the customer to prioritise product features
- Identify trends and provide insights to influence the product roadmap
- Escalate to engineering to resolve complex technical issues
- Represent technical health in quarterly sales forecast calls and propose solutions for blockers towards deals
What they are asking for
- 7+ years in technical sales, pre-sales, or solutions architecture focusing on billing, subscriptions, or revenue management
- 3+ years hands-on order-to-cash experience in a SaaS environment (subscription lifecycle, dunning, revenue recognition)
- Strong understanding of ASC 606 and IFRS 15 for SaaS and usage-based models
- Experience with billing and ERP software (NetSuite, Workday, SAP, Zuora, BillingPlatform or similar)
- Strong knowledge of software engineering and API integration patterns
- Excellent communication, presentation, and interpersonal skills for technical and non-technical audiences
- Proven ability to collaborate with business partners
- Ability to manage ambiguity in a fast-moving environment
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