Spa Supervisor

About this role

Oversee daily operations of the beauty centre in Lagos and supervise staff to ensure high standards of customer service. Manage appointments, client enquiries and complaints, and monitor stock, equipment and facility standards. The role requires a minimum of two years’ managerial or supervisory experience in a beauty, spa, salon or aesthetics business.

What you would do

• Oversee daily operations of the beauty centre.
• Lead and coordinate staff.
• Maintain high levels of customer service and client satisfaction.
• Handle appointments, client enquiries and complaints.
• Monitor stock, equipment and facility standards.
• Prepare operational and performance reports for management.

What they are asking for

• Minimum 2 years' experience in a managerial or supervisory role in a beauty, spa, salon or aesthetics business.
• Strong leadership, communication and customer service skills.
• Good understanding of beauty or aesthetics operations.
• Ability to manage a team and work in a fast-paced environment.
• Professional, organised, proactive and results-oriented.

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