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Solutions Engineer - India
About this role
Fingerprint is looking for a Solutions Engineer to support the technical sales process, primarily for customers in India, with remote work as the norm. The role involves working with Sales Executives to move complex technical deals from discovery to close, delivering demos and articulating how Fingerprint’s features solve customer needs. Candidates should be prepared to engage with clients on-site as needed and to build demonstrations that show value. The company is remote-first, with India as the preferred location, and travel may be required to visit clients. Fingerprint emphasises collaboration across sales, marketing and technical teams to drive growth in fraud detection solutions.
What you would do
- Partner with Sales Executives to drive technical sales cycles from discovery to close
- Attend customer discovery, requirements gathering, and technical calls
- Translate customer pain points into Fingerprint-based solutions and demonstrate value
- Lead POV integrations with customers' tech stacks
- Build trust with customer teams and act as trusted advisor to customers and sales
- Collaborate with account executives to streamline the sales process
- Respond to RFPs, RFQs and RFIs
- Attend and present at conferences to promote Fingerprint
- Demonstrate problem-solving to address customer issues and ensure satisfaction
- Act as liaison between sales and marketing for better collaboration
What they are asking for
- 3-6 years of relevant experience in pre-sales, solutions engineering, or technical consulting
- Preference for candidates located in India covering the APAC region
- Ability to identify customer pain points and provide Fingerprint-based solutions
- Strong proficiency in JavaScript and ability to troubleshoot implementations
- Working knowledge of SQL and data interpretation
- Excellent presentation skills for effectively demonstrating technical solutions
- Customer-focused mindset with commitment to service
- Self-starter with strong problem-solving and outside-the-box thinking
- Experience translating customer requirements to internal stakeholders
- Team player comfortable working remotely with tools like Slack, Google Workspace and Zoom
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