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Social Media Manager / Customer Support Personnel
About this role
A Social Media Manager and Customer Support role for Fairsure Payment Limited in Abuja. The position involves managing digital engagement and social media presence while handling customer enquiries and ensuring timely resolutions. Open to candidates with strong communication, digital and customer-service skills.
What you would do
- Manage digital engagement and social media presence
- Handle customer interactions and inquiries
- Support timely resolution of customer enquiries
- Maintain professional communication across platforms
- Collaborate with team to improve customer experience
- Monitor and respond to customer feedback
What they are asking for
- Strong communication skills
- Digital skills
- Customer-service experience
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