Social Media Manager

About this role

ChoiceMart NG is recruiting a Social Media Manager for the Ibadan area. The role involves managing the retailer's social media presence, ensuring accurate content, and turning audience interest into qualified enquiries. The employer operates an e-commerce brand offering health, beauty, household, and lifestyle products and serves customers nationwide in Nigeria. The successful candidate will coordinate content creation, publish posts, monitor engagement, and report on performance.

What you would do

• Keep profile details, product information and promotional content accurate
• Monitor audience feedback and identify content opportunities
• Respond to comments and messages and pass purchase enquiries to the sales team
• Develop and maintain a content calendar for social media pages
• Schedule and publish posts, videos, stories, and promotions
• Coordinate production with designer, copywriter and creative team
• Coordinate with the video team
• Report on reach, engagement, enquiries, response times and attributable sales where trackable
• Escalate complaints and follow up with the responsible department

What they are asking for

• Familiarity with publishing tools and platform analytics
• Strong writing, organisation and customer communication skills
• Experience managing business social media accounts
• Evidence of previous account management or content results

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