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Social Media Inbound Officer
About this role
A role for a Social Media Inbound Officer based in Agungi, Lekki, Lagos State. It targets applicants with relevant marketing or communications education and experience in social media or digital marketing.
What you would do
- Handle social media inquiries and interactions inbound to the brand
- Monitor and respond to comments and messages on social platforms
- Support social media campaigns and online community management
- Coordinate with teams to address customer questions and feedback
- Maintain records of social media activity and performance
- Assist in drafting responses and content guidelines for inbound inquiries
What they are asking for
- BSc, HND or OND in Marketing, Mass Communication, Digital Marketing, Communications or a related field
- Experience in social media or digital marketing is advantageous
- Location: Lagos (Agungi, Lekki)
- Relevant skills in communications and customer service may be beneficial
- Ability to work with social media platforms and analytics tools
- Applicant should have qualifications within the stated fields in the advert.
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