Social Media & Community Operations Coordinator

About this role

A Lagos-based role for a digitally savvy, well-organised individual to manage social media, community engagement, customer support, and creator/affiliate activities, including night-shift customer support and maintaining an active online presence.

What you would do

• Create, schedule and publish daily social media content.
• Monitor platforms, respond to comments and messages, and engage followers.
• Track performance metrics and report on reach, engagement and follower growth.
• Collaborate on digital campaigns and brand communications.
• Provide timely customer support via live chat, email and social media.
• Recruit, manage and coordinate travel creators for UGC and affiliate programmes; track activities and programme performance.

What they are asking for

• Bachelor's degree in any related field.
• 1–2 years in customer support, social media or affiliate marketing.
• Willingness to work a dedicated night shift (with possible day/night rotations).
• Strong written English and copywriting skills.
• Reliable remote workspace with stable internet and power backup.
• Proficiency with digital communication tools and social media platforms.

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