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Social Listening and Digital Analytics Lead (Hybrid)
Advancing Health for Humanitarian Support Initiative (AIDHealth Inc.)
About this role
The role is for a Social Listening and Digital Analytics Lead on a hybrid basis, responsible for selecting and managing listening tools, producing monitoring outputs, and tracking online engagement for AIDHealth’s programmes. It targets candidates with strong social listening, data analysis, and Hausa-language capabilities, ideally with health or non-profit experience.
What you would do
- Select listening tools and manage access to platform data.
- Incorporate listening findings into learning and baseline/final reports.
- Set up and manage the licensed social listening platform for the programme.
- Design and test Hausa search queries, including variants and Ajami script.
- Create regular monitoring summaries and maintain the Partner’s live dashboard.
- Monitor online conversations daily and issue priority alerts within agreed timeframes.
What they are asking for
- Master's degree in Communications, Data Science, Media Studies, Social Science or related field (PhD preferred).
- At least 5 years of professional experience in social listening or media monitoring.
- Hands-on experience with at least one enterprise listening platform (Meltwater, Talkwalker, Brandwatch or Sprinklr).
- Experience monitoring Nigerian or Hausa-language online spaces.
- Fluent in Hausa and English.
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