Shop Sales Executive

About this role

Trends Farm seeks a full-time Shop Sales Executive based in Ikeja, Lagos. The role involves engaging customers, presenting products and driving sales while keeping the shop well presented and managing inventory. It is suited to a candidate with 1–2 years of experience in retail sales, cashiering or customer service and a National Diploma (ND) or equivalent.

What you would do

• Greet customers promptly and identify their needs.
• Demonstrate products and explain features, pricing and benefits.
• Upsell and cross-sell to increase transaction value.
• Process payments securely using the POS system.
• Restock shelves and maintain displays.
• Address customer inquiries and complaints professionally.

What they are asking for

• National Diploma (ND) or equivalent.
• 1–2 years of proven hands-on experience in retail sales, cashiering or customer service.
• Exceptional verbal communication and interpersonal abilities.
• Basic computer literacy with comfort using POS systems and digital payment terminals.
• High energy, patience and a friendly, approachable demeanour.
• Experience in a customer-facing environment.

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