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Shop Floor Manager
About this role
Aureole Consulting Limited seeks a Shop Floor Manager in Lagos to oversee daily shop operations, manage stock, and ensure a positive customer experience. The role targets candidates who are organised, proactive, and customer-focused with responsibility for day-to-day shop activities.
What you would do
- Oversee daily shop floor operations and ensure readiness each morning
- Attend to customer enquiries, calls, and follow-ups
- Receive and coordinate incoming stock and ensure proper handling
- Coordinate customer orders and dispatch via courier services
- Monitor stock movement and maintain accurate records
- Keep the shop floor organized and efficient; resolve or escalate issues as needed
What they are asking for
- Minimum of 2 years' experience in retail, store operations, customer service, or related roles
- Strong communication and customer service skills
- Good organisational and coordination abilities
- Ability to manage multiple tasks with minimal supervision
- Strong attention to detail and accountability
- Proficiency in basic computer operations and record-keeping
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