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Service Manager
About this role
The role is for a Service Manager at Honeywell Technologies, a global automation company focusing on security and integrated building solutions. It targets individuals with experience in security sales and account management, capable of driving growth in SAS offerings across South Africa and Sub-Saharan Africa. The business portfolio includes video surveillance, intrusion detection, perimeter protection, Lenel and Onity systems, and related services. The job involves developing opportunities, managing partners, and coordinating cross-functional activities to deliver SAS solutions and maintain customer relationships. Applicants should be able to travel up to 50% and possess a relevant degree and sales or channel-management experience in security or related industries.
What you would do
- Drive SAS revenue, margin, pipeline and forecasts across target regions.
- Build relationships with consultants, end users and key stakeholders to generate demand and qualify SAS opportunities.
- Lead country and vertical plans, market analysis, and programs to increase SAS market share.
- Develop opportunity strategies for major pursuits, including win themes and close plans.
- Manage channel and strategic accounts, identify coverage gaps and expand partner networks.
- Create joint annual business plans with partners covering market coverage and enablement.
- Enhance partner productivity and geographic reach through training, demonstrations and campaigns.
- Strengthen and expand the partner network and act as primary contact for priority partners.
- Coordinate technical discovery, proofs of concept, and proposal development.
- Maintain CRM data, forecasts and participate in pipeline reviews.
What they are asking for
- Demonstrated record of achieving revenue and profitability targets in multi-stakeholder solution sales.
- Proficiency with CRM, forecasting, presentations, spreadsheets and related tools.
- Valid driver’s licence and willingness to travel up to 50% domestically and internationally.
- Bachelor’s degree or equivalent relevant experience.
- Minimum of five years in sales, account management, business development or channel management in security, building technologies or related industry.
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