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Service Manager
About this role
The role is for a Service Manager focused on managing commercial security and enterprise access-control solutions in South Africa and Sub-Saharan Africa. It involves growing SAS offerings, particularly Lenel and Onity, and expanding the partner network, while aligning with consultants, end users and key accounts. The position emphasises solution selling, account and channel management, and cross-functional coordination to deliver customer value. It targets candidates with experience in security, building technologies or related technical industries and a track record of meeting revenue targets. Honeywell operates with multiple business units and provides engineering services, aerospace systems and security technologies globally.
What you would do
- Drive SAS growth across the region to meet revenue, gross margin, pipeline and forecast targets.
- Build and maintain senior relationships with consultants, specifiers and end users to generate demand and translate needs into qualified SAS opportunities.
- Lead country, account and vertical plans, manage whitespace, conversions and cross-sell initiatives to gain market share.
- Develop opportunity strategies for major pursuits including stakeholder mapping and win themes.
- Strengthen and expand the partner network, acting as the main contact for priority integrators, distributors and strategic accounts.
- Create joint annual business plans with partners covering market coverage, enablement and demand generation.
- Improve partner productivity and geographic coverage through recruitment, training, and joint customer engagement.
- Use market data to identify gaps and suggest partner expansion or investment by country and vertical.
- Influence consultant specifications and end-user solution architectures to favour Lenel, Onity and the SAS portfolio.
- Coordinate technical discovery, demonstrations, proposals and executive presentations; negotiate terms within policy.
What they are asking for
- Bachelor's Degree or equivalent commercial/industry experience.
- At least five years in sales, account management, business development, or channel management in security or related technical industries.
- Proven ability to achieve revenue and profitability targets in complex, multi-stakeholder sales.
- Experience with CRM, forecasting, presentations, spreadsheets and standard tools.
- Valid driver’s licence and willingness to travel up to 50% domestically and internationally.
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