Senior Solutions Engineer (DACH), Firefox Enterprise

About this role

Mozilla is seeking a Senior Solutions Engineer for the DACH region (Germany, Austria, Switzerland). The role is customer-facing and technical, helping enterprises evaluate, validate, and deploy Firefox Enterprise in secure and complex environments. The position focuses on enterprise security, deployment, and interoperability, working with sales and customers to design solutions and run pilots. German language fluency and English communication are required.

What you would do

• Partner with Sales to support strategic enterprise opportunities across DACH.
• Lead technical discovery and solution design with customers and partners.
• Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
• Own the relationship to the customer’s technical counterparts during and after the sales process.
• Help customers evaluate Firefox Enterprise in deployment, policy management, identity integration, logging, security controls, and operational fit.
• Design and support pilots, proofs of concept, and rollout plans.
• Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
• Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
• Identify and help resolve technical risks early, including application compatibility and policy enforcement requirements.
• Create reusable technical assets and enablement materials.

What they are asking for

• 7+ years in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
• Knowledge of the DACH IT landscape, especially in the public sector, financial services, or KRITIS operators.
• Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
• Hands-on knowledge of GPO/MDM/policy management; certificates/PKI/TLS/proxies; SSO/MFA/IdP integrations; SIEM/DLP/CASB; Kubernetes/Helm for customer environments.
• Experience supporting pilots, technical evaluations, or enterprise deployments in complex environments.
• Ability to translate regulatory requirements into technical configurations and sales evidence.
• Clear communication with technical teams and senior stakeholders.
• Comfort working across ambiguity and guiding customers from evaluation to deployment.
• Strong written and spoken English; native-level German.

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