About this role
Senior Product Designer for Sun King, based in Lagos or Nairobi. You will own end-to-end design for the products used by customers, field agents and staff, including the design system, with an AI-first approach. The role involves field research and collaboration across markets, with travel to Sun King markets as needed.
What you would do
- Research with field users through usability tests, contextual interviews and concept tests
- Design end-to-end journeys for sales, onboarding, collections, servicing and support, including offline steps
- Create visual designs from concept to production-ready screens with attention to typography and legibility
- Own the design system; document patterns and align with engineering; prototype before spec and test with users
- Prepare handoffs to engineering with specs and states; review releases for quality
- Collaborate with product managers, engineers and market operations, and travel to markets as required
What they are asking for
- Portfolio of shipped product work (mandatory), with two to three in-depth cases
- 5-7 years designing digital products, with substantial mobile focus
- Experience designing for users who differ from you, ideally in emerging markets, field operations, fintech or last-mile distribution
- Ability to structure and evaluate ambiguous problems; clear written communication; able to explain design choices to non-designers
- Proactive, hands-on attitude; comfortable doing research, design and testing in small teams
- English language proficiency; local market language skills are a plus
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