Senior Operations Manager

About this role

A full-time Senior Operations Manager role based in Lagos, focusing on delivering embedded security consulting services across Nigeria and West Africa. The role involves managing delivery, client relationships, and operational support to ensure projects are on time, within budget and meet high standards.

What you would do

• Manage embedded consulting projects across West Africa on a day-to-day basis
• Oversee recruitment and lifecycle management of consultants assigned to tasks
• Ensure roles are filled with suitably skilled consultants
• Develop and maintain strong client relationships with regular visits
• Deliver high quality work in response to client needs and scope projects with proposals
• Oversee project administration, financial recording and reporting, including quarterly project reports

What they are asking for

• Experience delivering security consultancy services to a high standard
• Strong commercial skills related to risk management services
• Excellent written and verbal communication skills
• Proven ability to manage client and consultant relationships
• Experience delivering security risk management solutions
• Ability to scope projects and manage operations and budgets

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