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Senior Operations Manager
About this role
Senior Operations Manager role focused on directing embedded consulting services in West Africa, with emphasis on Nigeria. It requires managing operations, client relationships, and commercial delivery for Control Risks' security consultancy offerings.
What you would do
- Oversee embedded consulting service operations in West Africa on a day-to-day basis
- Quality assure deliverables from embedded consultants in the region
- Manage project costs and commercial aspects of client engagements
- Ensure timely and accurate project administration and financial recording
- Maintain monthly revenue and cost tracking for embedded consulting work
- Develop client relationships and deliver ad-hoc consultancy tasks as needed
What they are asking for
- Experience delivering security consultancy or security risk management services
- Strong commercial skills related to risk management services
- Excellent report writing skills
- Proven ability to manage client and consultant relationships
- Strong communication skills
- Experience in leading and coordinating consultants throughout project lifecycles
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