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Senior HR Generalist
About this role
Fina Trust Microfinance Bank in Lagos is seeking an experienced Senior HR Generalist to lead end-to-end HR operations, advise managers and ensure HR policies align with business objectives and regulatory requirements. The role focuses on implementing HR strategies, improving employee experience, and supporting talent attraction, development, engagement and retention. The position targets a hands-on HR professional with strong technical knowledge, good judgement and communication skills to work across multiple business units. The employer operates as a microfinance bank with a customer-focused service model and growing footprint across numerous locations.
What you would do
- Coordinate day-to-day HR operations and deliver HR services accurately and efficiently.
- Maintain up-to-date employee records, personnel files and HR databases.
- Ensure implementation of HR policies, procedures and standard operating processes.
- Review and improve HR processes for efficiency and consistency.
- Coordinate recruitment activities from posting to onboarding and ensure timely hires.
- Support manpower planning with line managers and monitor recruitment timelines.
- Guide managers and employees on HR policies, conduct, attendance and related matters.
- Manage disciplinary cases, grievances, investigations and performance improvement plans.
- Oversee the performance management cycle including goal setting and appraisals.
- Identify training needs, coordinate training programmes and monitor outcomes.
What they are asking for
- Bachelor's degree or HND in Human Resources Management, Business Administration, Industrial Relations or related discipline.
- 5 to 7 years of progressive HR experience across multiple functions.
- Professional HR certification (CIPM, SHRM or CIPD) is an added advantage.
- Strong knowledge of HR operations, recruitment, employee relations, performance management, compensation and benefits and compliance.
- Experience with HRIS, payroll platforms, HR databases and Excel.
- Excellent analytical, organisational, documentation and reporting skills.
- Strong interpersonal, communication, negotiation and conflict-resolution abilities.
- Ability to manage multiple priorities with sound judgement and minimal supervision.
- Experience in banking, microfinance or regulated environments is advantageous.
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