Senior Front Desk / Admin Officer

About this role

Royash Dental Clinic in Ogba, Lagos is seeking an experienced, organised and proactive professional for the role of Senior Front Desk and Clinic Administrator. The position involves managing day-to-day front desk activities and patient experience while coordinating the clinic’s general administrative tasks.

What you would do

• Manage day-to-day front desk activities, including patient reception, enquiries, appointments and follow-up.
• Coordinate HMO administration and other patient-related administrative processes.
• Ensure a professional and positive patient experience.
• Coordinate schedules and related arrangements for dentists and specialists.
• Coordinate general clinic administrative matters and ensure appropriate follow-up where required.

What they are asking for

• OND, HND or bachelor's degree in any discipline.
• 2 - 3 years' relevant experience in front desk, customer service, administration or related role.
• Strong communication, organisational and computer skills.
• Good judgement, initiative and attention to detail.
• Ability to work with minimal supervision and follow assigned matters through to resolution.
• Applicants living within a reasonable commuting distance of Ogba, Lagos are encouraged to apply.

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