Senior Account Manager (m/f/d)

About this role

GoHiring is seeking a Senior Account Manager to drive revenue growth and manage the full sales cycle with both new and existing customers. The role focuses on understanding customer needs, delivering commercial solutions, and expanding commercial opportunities through data-led initiatives. You will act as a trusted advisor, contribute to the activation and expansion playbook, and handle escalations when needed. The position requires fluency in German and English and experience in B2B SaaS sales or account management. The company offers remote work and a competitive compensation package with bonuses and perks.

What you would do

• Own revenue growth across new and existing customers
• Conduct discovery and manage the full sales cycle from outreach to closing
• Use platform usage data and market signals to identify expansion opportunities
• Act as a strategic partner and relay customer feedback to Product and Operations
• Help build and refine the Activation and Expansion playbook and workflows
• Lead customer communications during incidents and coordinate cross-functionally during escalations

What they are asking for

• Fluent in written and spoken German and English
• Multiple years of account management or consultative B2B SaaS sales experience
• Proven track record in both new business and expansion with customers
• Data-driven with ability to translate usage and spend data into actions (PowerBI a plus)
• Excellent communicator across stakeholders at different levels
• Ability to work autonomously in lean environments and create/improve structure
• Comfort with product discussions and API integrations
• Nice to have: experience in HR tech, recruiting software, marketplace/platform businesses, or operational SaaS

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