Senior Account Manager

About this role

The role is for a Senior Account Manager based in Lagos, employed full-time by inq. Digital Nigeria Limited. The position focuses on being the primary contact for allocated client accounts and internal stakeholders, growing account coverage by acquiring new logo clients, and expanding the company’s share of digital solutions within the portfolio. The employer provides edge computing, AI, IoT, and related services, and requires maintaining CRM records, developing client relationships, and driving profitability through strategic account management and cross-selling. The advert emphasises sales forecasting, account planning, and collaboration across departments to ensure client satisfaction and compliance with contracts and deployment requirements.

What you would do

• Serve as the main point of contact for assigned accounts and internal teams
• Grow account coverage by acquiring new logo client accounts
• Increase the company’s share of managed and new client accounts in the territory
• Maintain accurate CRM records for all accounts in the territory
• Develop and maintain client relationships to identify new business opportunities
• Maintain a consistent sales pipeline with a 4x target coverage
• Lead sales strategies and develop high-level value propositions
• Provide accurate monthly and quarterly sales forecasts and ensure CRM data accuracy
• Develop and execute Account Plans to maximise profitability
• Collaborate with finance, support and other departments to ensure customer satisfaction and billing support

What they are asking for

• Minimum of 3 years in account management within a telecom environment or solution sales
• Experience in relationship management and networking technologies
• Knowledge of mobile and fixed enterprise business environments and competition
• Skills in solution selling, opportunity management, account planning, and CRM use
• Strong objection handling, negotiating, relationship-building, and analytical abilities
• Proficiency with Microsoft and Google applications and CRM systems
• Excellent communication, motivation, and accountability
• Ability to plan and manage territory and accounts
• Willingness to engage in regular client visits and cross-functional collaboration
• Understanding of legal and contractual compliance in client engagements

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