Security Officer

About this role

The role is for a Security Officer at Hyatt Regency Lagos, Ikeja, responsible for maintaining a safe and secure environment for guests, staff, visitors and hotel property. The officer provides a visible, professional security presence and ensures adherence to safety procedures. The role involves monitoring premises, conducting patrols, controlling access to restricted areas, noting and reporting suspicious activity, and responding to incidents and emergencies. The position requires collaboration with the security leadership team and other hotel departments to prevent loss and support smooth hotel operations. The candidate should display vigilance, integrity, discretion and a service-oriented approach while protecting confidentiality.

What you would do

• Monitor hotel premises and conduct security patrols.
• Control access to restricted areas and observe for suspicious activities.
• Report incidents and assist with investigations as required.
• Respond promptly to emergencies and incidents.
• Collaborate with security leadership and other departments to prevent loss and safeguard assets.
• Enforce security procedures and support smooth hotel operations.
• Maintain guest and associate confidentiality during interventions.
• Document incidents clearly and accurately in reports.
• Remain calm and professional in challenging situations.
• Support compliance with fire safety, evacuation and health and safety procedures.

What they are asking for

• Minimum of SSCE or equivalent.
• Advantageous additional qualifications in security management, criminology or related discipline.
• Experience in security operations, preferably in hotel, upscale hospitality or corporate settings.
• Knowledge of access control, patrols, incident reporting, loss prevention and emergency response.
• Basic understanding of fire safety, evacuation, first aid and workplace health and safety.
• Strong observation, situational awareness and problem-solving skills.
• Good verbal and written communication for incident reporting.
• Demonstrated integrity, discretion and respect for procedures.
• Ability to stay calm under pressure and interact respectfully with guests and staff.
• Flexibility to work shifts, including nights, weekends and public holidays; physical fitness for patrols.

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