Sector Head Consumer Client Coverage

About this role

The role leads client capability for a department, managing and growing a portfolio of complex clients and internal relationships across the full client engagement process. It requires acting as a trusted advisor, coordinating the origination and execution of client-centric solutions, managing the client life-cycle and data, and achieving revenue targets while managing risk. The position involves steering strategy with senior stakeholders, driving cross-functional collaboration to deliver relevant solutions, and ensuring end-to-end deal closure within the client service team. It targets candidates with extensive executive-level relationship management experience and a track record of revenue growth and risk control within banking.

What you would do

• Oversee and manage the client life-cycle and data for the assigned portfolio.
• Coordinate cross-functional teams to originate and execute client-centric solutions.
• Engage with senior and executive level decision makers to deepen relationships and grow wallet share.
• Lead and influence the client service team to develop and implement client strategies and plans.
• Manage risk and ensure compliance with applicable risk and regulatory frameworks.
• Drive complex deals through the organisation and ensure end-to-end deal closure.
• Collaborate with segment/product teams to co-create solutions and new business lines.
• Monitor and guide performance metrics, forecasting, and portfolio revenue targets.
• Represent the bank’s client value proposition in external forums and build the bank’s profiles.
• Provide leadership to the team, allocate clients, set targets, and develop capabilities.

What they are asking for

• First degree in business, commerce or related field.
• 12-15 years of experience in relationship management and client coverage at executive level.
• Advanced experience leading deal teams and cross-functional groups to deliver client-centric solutions and revenue growth.
• Proven track record applying sector trends to develop client growth opportunities.
• Strong understanding of risk management and being the first line of defence.
• Experience in conducting and reviewing detailed financial or valuation analyses.

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